Q: Does SHADE have any actual shops or is it all online?
SHADE is only stocked on our online store and our selected online stockists.
Q: What methods of payment can I use to buy SHADE?
Payments can be processed through any registered account with Paypal or Worldpay where we accept payment from Visa Debit, Visa Credit, Mastercard Debit, Mastercard Credit, JCB, Visa Electron and Maestro.
Q: What currencies do you accept?
We only accept payments in UK Pounds.
Q: How much does postage and packaging cost?
UK Standard Delivery Signed For - 1-3 Working Days - £4.50
UK Special Delivery Signed For - Next Working Day - £7.50
Q: Does SHADE ship abroad?
Yes! We currently ship throughout all of Europe. We can dispatch all orders internationally at a flat rate.
Airmail International Signed For - £9.50
Q: Can I track my order?
Yes! Goods sent within the UK are sent via Amazon order fulfilment services, so they will supply you with a tracking reference once your goods have been despatched.
All enquiries concerning tracking and deliveries should be directed towards Amazon's costumer services who will be better equipped to help you on resolving any issue you might have.
Q: When can I expect to receive my order?
UK Standard Delivery Signed For - 1-3 Working Days
UK Special Delivery Signed For - Next Working Day delivery if ordered before 3pm
Outside UK :
Airmail International Signed For
Western Europe – 3-5 working days
Eastern Europe – 5-7 working days
Q: How old do you have to be to model for SHADE?
At least 16 and any model under the age of 18 must have their parents permission before taking part.
Q: What measurements do you have to be to model for SHADE?
At SHADE, we aren't looking for any particular specs; just an overall look.
Q: Where do I email my photos? and what kind of photographs should I send?
Just send us a couple simple/clear/unedited photographs of your face and body to email@example.com.
Registered Name: SHADE London Limited. Registered Office: Llys Hendy Pentre Llifior Berriew Welshpool Powys SY21 8QJ Registered in England and Wales Co. No. 8324590 Email:firstname.lastname@example.org